IMUF Shipping & Payment Policy
IMUF Shipping Policy
Shipping & Payment Information
Thank you for shopping with IMUF. This policy outlines our payment, order processing, and shipping procedures to help ensure a smooth shopping experience.
Payment Methods
IMUF accepts secure online payments through approved payment providers. Available payment methods may include credit cards, debit cards, PayPal, Stripe, and other payment options displayed at checkout.
All prices on our website are listed in Australian Dollars (AUD) unless otherwise stated. Payment must be received in full before orders are processed and dispatched.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. During promotional periods, public holidays, or peak demand, processing times may be longer.
Customers will receive an order confirmation after purchase and may receive tracking information once the order has been dispatched.
Shipping Within Australia
IMUF currently ships to addresses within Australia.
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Delivery timeframes are estimates only and may vary depending on your location and the selected delivery service.
International Orders
At this time, IMUF primarily services customers within Australia. If you wish to place an international order, please contact us before purchasing to discuss shipping availability, freight costs, and delivery arrangements.
Delivery Delays
While we strive to dispatch orders promptly, IMUF cannot guarantee delivery dates. Delays may occur due to factors beyond our control, including carrier delays, weather events, public holidays, customs processing, or other unforeseen circumstances.
Customer Responsibility
Customers are responsible for providing accurate shipping and contact information at the time of purchase. IMUF is not responsible for delays, additional shipping charges, or lost parcels resulting from incorrect delivery information supplied by the customer.
Tracking and Delivery
Where tracking is available, tracking details will be provided after dispatch. Once an order has been handed to the shipping carrier, delivery is subject to the carrier's terms and conditions.
Damaged or Missing Deliveries
If your order arrives damaged or if you believe an item is missing, please contact us as soon as possible with your order number and supporting information. We will work with you and the carrier to investigate and resolve the issue.
IMUF Shipping & Payment Contact Us
If you have any questions regarding shipping, payment, or your order, please contact:
IMUF
Level 1, 951 Nepean Highway
Bentleigh VIC 3204, Australia
Email:imufaus@gmail.com
Phone: 1800 879 634 / 0424 290 415
IMUF reserves the right to update this policy at any time without prior notice. Any changes will be published on this website and will take effect immediately upon posting.